Consumer Information

PLEASE READ THIS INFORMATION FOR CONSUMERS IN THE STATE OF TEXAS CAREFULLY AND IN ITS ENTIRETY.

House Bill 4224 (89th Regular Session), which went into effect on Sept. 1, 2025, requires licensees to, per Section 181.105 of the Health and Safety Code, prominently post on their website and at any facility detailed instructions for a consumer to:

Request the consumer’s health care records from the licensee:

​All record requests must be submitted in writing and sent to crystalmcgowan@proton.me.

The Texas Behavioral Health Executive Council can be contacted through various modalities:

Website: www.bhec.texas.gov ​

In-person: I1801 Congress Ave., Ste. 7.300

Austin, Texas 78701

Phone: (512) 305-7700

Investigations/Complaints 24-hour, toll-free system- (800) 821-3205

Or, through the Office of the Attorney General, file a consumer complaint.